Reviews
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Excellent & Through CareMy PCP is located in San Jose, so advised I go to Urgent Care for a toe injury caused when I opened a retail store door over my foot, while wearing flip flops cutting the toe. I woke up the next day with a very red, hard spider bite on my forearm, so I went to Walgreens & asked an employee about Urgent Care in Los Banos. She highly recommended Pinnacle. Without an appointment, I knew I’d have to wait awhile. The facility was very clean and there was plenty of seating. When it was my turn, the nurse took my vital signs, asked a few questions and then I was seen by Dr. Trolan. He was very professional and friendly as well. He asked about my last tetanus shot & since it was long overdue, I was given one. I was given antibiotics & cortisone cream for the spider bite. I was very impressed with the level of care I received at this Urgent Care facility.
- Marilyn
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Whole Experience Was Really SmoothAwesome service!! Would highly recommend it, the doctor was extremely nice and answered all my questions and the whole experience was really smooth.
- Chris
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Very Prompt & ProfessionalNeeded a DOT physical, made an appointment online for the following morning. Was promptly seen at the appointment time and was given my physical. Great facility with a great staff. They didn't waste any of my time and from what I saw, they were very prompt and professional with everyone else also. Kudos and thanks.
- Drex
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Very Caring About Patient's HealthThe staff was very nice. Irene Villalpando is amazing! This is the second time I have seen her one with my husband and the second with my daughter. She is very caring and all about her patient's health and needs. Thank you!!
- Victoria
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Everyone Was Polite & ProfessionalI had to drive a long way to see Dr. Trolan for a special diving physical, only a few doctors around can do them. Everyone in the office was polite and professional and I was in and out in a timely manner. I have to give an extra thanks to Emily because I forgot to get something signed went completely above and beyond to help me out. It took about 10 back and forth emails the problem being on my side but she put up with me being stupid and was as I said before completely polite and professional. Thanks
- Chris
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Overall Great ExperienceThe office is clean and the staff is friendly. The nurse was super nice and apologetic for the wait. The doctor we saw had great bedside manner and was very helpful in getting us in and out without us feeling rushed. Overall great experience for an urgent care!
- Rodriguez
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I Was Very ImpressedI was skeptical as a walk-in but the doctor on call was so thorough, I was very impressed. After explaining my recent previous surgery, he really took no chances and even followed up with me the next day and the day after, on a holiday weekend. He was knowledgeable and genuinely concerned and understood my concern and agreed that I had reason. I have his card, schedule, and office locations and will use him again if something unusual worries me and not addressed by ER doctors.
- Elayne
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Amazing, Quick, Personable ServiceAmazing, quick, personable service on a Saturday in the Outer Sunset! A great addition to the neighborhood with a super friendly staff!
- Charlotte
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Very Happy With The ServiceWent in thinking I would be in the waiting room a long time, took reading material and a charged phone. Nope, I was out in 30 minutes. First time here very happy with the service.
- Gisela
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Professional, Kind & ThoroughTook my daughter in today for a fever and sore throat that I thought might be strep. We waited a long time, as I expected because it’s an urgent care walk-in clinic. The receptionist was friendly, pleasant, and helpful. The medical assistants were professional, caring, gentle, and friendly. The doctor had superb bedside manner. He was professional, kind, thorough, knowledgeable, and caring. I’m glad we went there for a same-day appointment.
- Jen
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The Staff Are ExcellentDr. Bruce and the staff are excellent. We are snowbirds. My wife has chronic health issues. Dr. Bruce was able to follow up with the referrals and medications that were issued by our PCP back home. We made some progress on treatments that would not have been possible if we had not someone here in Yuma who could coordinate that care for us. Thank you Dr. Bruce!
- Robin
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Overall Great ExperienceWent on a Saturday morning, had about 5 people ahead of us. Waited 1.5 hours to be seen, but I was expecting to wait since there were a lot of people there. The office is clean and the staff is friendly. The nurse was super nice and apologetic for the wait. The doctor we saw had a great bedside manner and was very helpful in getting us in and out without us feeling rushed. Overall great experience for an urgent care!
- Sarah
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Quickly & EfficientlyI was in and out in 35 minutes and on my way to the pharmacy to pick up my prescription. Life on the road is difficult especially when you’re feeling under the weather so I really appreciate a place that gets me in and out and taken care of quickly and efficiently. Thank you!
- Rachael
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Quickly & EfficientlyI was in and out in 35 minutes and on my way to the pharmacy to pick up my prescription. Life on the road is difficult especially when you’re feeling under the weather so I really appreciate a place that gets me in and out and taken care of quickly and efficiently. Thank you!
- Rachael
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The Staff Is AmazingKudos to Dr. Guzman and the staff. This is a very busy place. The wait times may be long but once you are in the office you are taken care of. The staff is amazing. Try to stay clear of Sundays if you can. Only one doctor is available. You are in good hands here.
- Lauren
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Really Professional & RespectfulHelp desk personal, billing, and girls that take your call are really professional and respectful, great job guys!! thanks!
- Felipe
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Absolutely Recommend This Clinic
I am really impressed with this clinic. The staff are all super friendly, and the facility is clean and well organized. They are fairly priced if you are like me and have no insurance. I would definitely return and absolutely recommend this clinic to anyone. This is what the medical industry is supposed to be like.
- Jason
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Absolutely Recommend This Clinic
I am really impressed with this clinic. The staff are all super friendly, and the facility is clean and well organized. They are fairly priced if you are like me and have no insurance. I would definitely return and absolutely recommend this clinic to anyone. This is what the medical industry is supposed to be like.
- Jason
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Knowledgeable & SpeedyI scheduled an appointment, showed up on time as a first-time visitor and they had me into a room in 15 minutes. The doctor was knowledgeable and speedy. He requested that I come back for a follow-up appointment which I assumed was so that they could get more money from me. I showed for the 2nd appt on time and the nice receptionist was pleasant and even quicker compared to my 1st visit. I saw a different doctor, he was patient and kind. I asked many questions he had answers to. The receptionist knew I was on a budget and they honored that greatly. Not only did they help my ailment, they really treated me well. Thank you Freedom Pinnacle Healthcare.
- Joe
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Absolutely AmazingDr. Gonzalez is absolutely amazing, not only does she explain things in detail, but she also has a way of making you feel comfortable. Staff very friendly as well.
- Helens
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Very Knowledgeable & PatientThe Dr. Is very knowledgeable and patient. He does not rush and is always willing to answer any questions you have. I come all the way from Soledad just to see this Dr. I definitely recommend him.
- VIvi
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Compassion For PatientsDr. Cooke is friendly, honest and has compassion for his patients. He listens and is proactive to what his patients needs are.
- Susan